-2147024770: Automation error Thread poster: Pavel Tsvetkov
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Pavel Tsvetkov 
Bulgaria
Local time: 08:49
Member (2008)
English to Bulgarian
+ ...
Moderator of this forum
Dear All,
I bought Déjà vu x2 a couple of months ago. Two new versions have been released since and I updated on both occasions. The current built is: Déjà Vu X2 Professional build 8.0.519
Something must have happened as of late, because now, when I try to start the product I get the following error message:
Technical Details:
DejaVuX2.mEnayption.Init Line: 5
-2147024770: Automation error
The specified module could not be found.
... See more Dear All,
I bought Déjà vu x2 a couple of months ago. Two new versions have been released since and I updated on both occasions. The current built is: Déjà Vu X2 Professional build 8.0.519
Something must have happened as of late, because now, when I try to start the product I get the following error message:
Technical Details:
DejaVuX2.mEnayption.Init Line: 5
-2147024770: Automation error
The specified module could not be found.
I have Windows XP Pro SP3 installed and Déjà vu x2 is licensed with a dongle.
If someone has an idea, please, help!
Kind Regards,
PTs ▲ Collapse
| | | | Yolanda Broad
United States
Local time: 01:49
Member (2000)
French to English
+ ...
MODERATOR | Were you able to use the new build before you got the error? | Dec 24, 2011 |
I'm only on version 8.0.486, so I have no direct experience with that latest build.
Did you install the new build and run into the error right away, or did the error start after you'd started using the build? If the former, try downloading it again, and reinstalling from scratch. If the latter, let's hope that somebody who knows more about errors comes along to help. And, in the interim, you might try reinstalling the previous build, assuming you still have it.
| | | | Pavel Tsvetkov
Bulgaria
Local time: 08:49
Member (2008)
English to Bulgarian
+ ...
Moderator of this forum TOPIC STARTER | To clarify... | Dec 24, 2011 |
Dear Yolanda,
Thank you for your answer.
1. I have bought Déjà vu x2 only recently and I have not started using it for real translation work.
2. I have recollection that I initially this new build would start or break, and then it refused to start all together. So whatever it is, it became worse with time.
3. I do not have the old version, so I cannot revert back.
4. I tried deinstalling-restarting-installing from scratch, but it did not help.
... See more Dear Yolanda,
Thank you for your answer.
1. I have bought Déjà vu x2 only recently and I have not started using it for real translation work.
2. I have recollection that I initially this new build would start or break, and then it refused to start all together. So whatever it is, it became worse with time.
3. I do not have the old version, so I cannot revert back.
4. I tried deinstalling-restarting-installing from scratch, but it did not help.
Kind Regards,
PTs ▲ Collapse
| | | | | Technical troubleshooting | Dec 24, 2011 |
Hi Pavel,
I haven't seen this particular error and am not enough of a "geek" to be able to suggest a solution.
The best option is to send your details to [email protected] - they are normally pretty quick to help with such technical problems, although I don't know whether there may be a delay for seasonal reasons at the moment.
Happy Christmas anyway.
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Pavel Tsvetkov
Bulgaria
Local time: 08:49
Member (2008)
English to Bulgarian
+ ...
Moderator of this forum TOPIC STARTER | Thank you, guys! | Dec 24, 2011 |
Dear All,
I have already opened a support ticket for this one.
In the meantime - if someone knows how to fix it, please, come forward.
Kind Regards,
PTs
| | | | Pavel Tsvetkov
Bulgaria
Local time: 08:49
Member (2008)
English to Bulgarian
+ ...
Moderator of this forum TOPIC STARTER
Dear All,
I have received an answer from Atril's Support. Here it is:
It looks as though, for some reason, one of the components that DVX2 depends on has been removed from your machine, even though its registration information is still present. You try downloading and reins... See more Dear All,
I have received an answer from Atril's Support. Here it is:
It looks as though, for some reason, one of the components that DVX2 depends on has been removed from your machine, even though its registration information is still present. You try downloading and reinstalling it manually from http://www.microsoft.com/download/en/details.aspx?id=3207. If that doesn't work, you can follow the instructions in this KB article to locate and manually register Capicom.dll: http://helpdesk.atril.com/index.php?pid=knowledgebase&show=off#display_entry,true,80
The first suggestion worked: I downloaded the software, ran it, it deinstalled said update, then I ran it again and it installed it. After that Déjà vu worked like a charm.
The support ticket was answered in less than 24 h and the suggestion was very helpful. Kudoz, Atril!
Kind Regards,
PTs ▲ Collapse
| | | | | Knowledge Base | Dec 26, 2011 |
There is an article in Atril's Knowledge Base about error 429.
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