This site uses cookies.
Some of these cookies are essential to the operation of the site,
while others help to improve your experience by providing insights into how the site is being used.
For more information, please see the ProZ.com privacy policy.
Translation website/company don't acknowledge my emails for refunding
Thread poster: Luis Monteiro
Luis Monteiro Local time: 20:48 English to Portuguese + ...
Dec 26, 2017
Hi everybody, I upgraded to full membership on a translation website. A couple of days later I came to the conclusion that I was throwing my money away and requested a full refund, which they admitted they would do if "the upgrade was done recently". They responded that there was no such email address on their full members database, and I sent them their "welcome to full membership email" I had received to the same email address. Since than, after more than 10 attempts t... See more
Hi everybody, I upgraded to full membership on a translation website. A couple of days later I came to the conclusion that I was throwing my money away and requested a full refund, which they admitted they would do if "the upgrade was done recently". They responded that there was no such email address on their full members database, and I sent them their "welcome to full membership email" I had received to the same email address. Since than, after more than 10 attempts to get my money back, I had no response whatsoever from these jerks. What can I do, ask for a chargeback and fraudulent debit on my credit card with my bank? Thanks for your tips and your suggestions much appreciated. Luis
Manage your TMs and Terms ... and boost your translation business
Are you ready for something fresh in the industry? TM-Town is a unique new site for you -- the freelance translator -- to store, manage and share translation memories (TMs) and glossaries...and potentially meet new clients on the basis of your prior work.
The leading translation software used by over 270,000 translators.
Designed with your feedback in mind, Trados Studio 2022 delivers an unrivalled, powerful desktop
and cloud solution, empowering you to work in the most efficient and cost-effective way.