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Hi, My OS is win7 64 bit, I downloaded and installed alchemy catalyst 10 and license from www.alchemysoftware.com, but after reboot as required by instruction, the screen displays "catalyst has stopped working", the only option is to close the application. I wonder how to solve this problem, thanks
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Could you please remove Catalyst 10 via Control panel > Add or Remove programs, reboot your machine after.
Please install Catalyst by right click on the setup.exe and choose run as administrator. Could you then launch Catalyst 10 by right clicking on the Catalyst.exe as well and choose run as administrator?
This should fix the issue.
Please let me know how you are getting on.
Thanks and regards, Jette
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thanks it's really strange, when i double click an TTK file, alchemy catalyst launched without erros, and I finsished my translation in it. but when I click the catalyst icon from start menu, it still display the above error, I don't know why
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