Some of these cookies are essential to the operation of the site,
while others help to improve your experience by providing insights into how the site is being used.
In this workshop, we show you how you can improve your communication skills, become a more effective negotiator and discuss building more productive relationships with your clients and customers.
When you attend the event, you will learn how to:
Understand the psychology of interpersonal communication & negotiations
Establish instant rapport with other people
Improve the effectiveness of your verbal and non-verbal communication
Present a clear, consistent and professional image
Increase your rates without losing clients
Negotiate with confidence and style
Handle emotion and use it to your advantage
Elegantly gather information about your clients and their requirements
Deal with challenging clients and resolve disagreements
Ensure that you are respected and valued by your clients
The workshop is a highly practical, interactive and experiential event. Instead of presenting scientific theories and dry marketing talk, our engaging trainers create a stimulating learning environment where you can learn how rather than learning about.
Is this for me?
If you are an experienced or aspiring freelancer, this is for you if you want to:
Increase your rates
Boost your confidence in negotiations
Become a more effective communicator
Learn how to read people face-to-face and over the phone
Build on your current achievements
Take your business to the next level
Enjoy your work more
Who are the Trainers?
Your trainers for this event combine leading edge language services industry experience with a broad range of skills and knowledge from the fields of psychology, marketing, behavioural economics, interpersonal communication, sports and performance coaching and personal development.
Konstantin Kisin is a Certified ProZ.com Trainer and highly successful legal, financial and video games translator. A regular contributor to this website on the business aspects of the language services industry, he speaks at conferences around the world and runs popular online events for freelance translators from all over the globe.
Dawn Flockhart is the owner and Head Trainer at BrainTrainAcademy who has worked and studied with the most renowned trainers in the world. She has coached and mentored top teams to find new ways to authentic and sustainable levels of individual and collective achievement.
Konstantin has extensive training in the psychology of communication and human behaviour, which he combines with hands-on experience of high level negotiations in the language service industry.
As a trainer she supports you in building and expanding skills to peak performance levels through increased self-awareness, developing core communication skills that border on "mind reading" to influence win/win situations.
A dynamic, engaging trainer, he shares his attitude to doing business with his customary passion and enthusiasm and is known for his out-of-the-box thinking and counterintuitive ideas.
Dawn has competed for both Scotland and Great Britain in athletics and also has a scientific background with a Degree in Computing Science and a teaching qualification from the University of Cambridge.
Her passion is working with individuals who desire to live uncommon lives and excel beyond their dreams and expectations.
What do other translators & interpreters say about our training?
“A very clear and concise presentation covering all the points in detail. Konstantin rightly emphasizes the importance of a service-oriented attitude and building up the human aspect of client/translator relationships, something which is essential in developing a successful career as a professional translator. Very well presented & highly recommended."
This exciting event will take place on Saturday,12 March 2011 in the heart of the city of London within easy reach of several tube stations (Old Street, Liverpool Street, Moorgate, Barbican, Shoreditch High Street).
Registration will begin at 9AM for a 9:30AM start and the workshop will finish by 6PM.
The venueincludes free wireless Internet access and refreshments throughout the day and provides full disabled access (including wheelchair parking) for all attendees.
How do I sign up?
The current workshop payment options are shown at the top left of this page. The workshop fee includes full attendance on the day, free Wi-Fi access, refreshments, as well as a Certificate of Attendance, which can be displayed on your ProZ.com profile.
The fee now also includes access to 3 of Konstantin's current on-demand webinars for a total of just USD30 (25% discount) and a 10% discount on a future webinar presented by Konstantin.
Please note that there are only 30 more places available for this workshop so book in advance to avoid missing out!
To register, click on the corresponding white 'Buy now to register' button in the left-hand margin. The conference fee includes full conference attendance for the day, refreshments and your Certificate of Attendance.
_Early-bird discounted pricing period will end on December 31, 2010 at midnight GMT._
*Please note that accommodation is not included in any of the packages.* It is your responsibility to make your own accommodation arrangements. For addresses and tips, please see the accommodation section.
A student discount is available. Students seats are limited to 5. Please see the left margin, below the pricing boxes, for the full procedure on how to benefit from it.*
Where can I stay and how can I travel to and around London?
Click here for accommodation and here to find out more about the venue and travelling around London.