Moderator code of conduct



ProZ.com moderators:


... know ProZ.com and the moderator program,

  • ... know the ProZ.com mission and help realize it through their service as moderators.
  • ... familiarize themselves with the site and make use of it in an exemplary fashion.
  • ... know the site rules and understand the reasons for each.
  • ... are knowledgeable concerning the moderator role and the policies governing it.

... take on the responsibility of enforcing site rules,

  • ... accept, for a time, the role of "referee".
  • ... agree to enforce the site's rules in a uniform and consistent manner.
  • ... stand ready to intervene in KudoZ or forum exchanges when appropriate, on the basis of the site rules and rule enforcement policies.
  • ... recognize and endorse the concept that ProZ.com's scope is limited to translation and translation work, as outlined in the site's definition of scope.

... put themselves at the service of peers,

  • ... lead site users in creating an environment that is welcoming to new KudoZ and forum participants.
  • ... help site members and users make the most of what is available to them through ProZ.com.
  • ... respond to member inquiries in a professional and timely manner.

... and exhibit professionalism at all times.

  • ... hold themselves to a high standard.
  • ... maintain integrity and impartiality (removing themselves from situations involving a conflict of interest).
  • ... refuse to accept advantages over non-moderators in terms of deriving career benefits from the site.
  • ... respect and protect information that is confidential to site members, or confidential to the moderator list.



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